Rather than any ionCube issue, this sounds more like a Unix permissions error and the hosting provider is probably the best person to ask on that. If you are trying to login as root, note that some Unix systems are setup not to allow root logins, and instead you would login as your regular user ID, and then su or sudo from there.
If you're still stuck then please create a helpdesk ticket and in the ticket let us know more about what unix commands you were trying to run when you had permission denied. _________________ Community Admin
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