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ioncube loader 10.4.5 problem

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wiseguysby



Joined: 23 Dec 2020
Posts: 3
Location: Indonesia

PostPosted: Wed Dec 23, 2020 2:32 pm    Post subject: ioncube loader 10.4.5 problem Reply with quote

Hi all
Im using PHP 7.4 in my centos and I put ioncube loader 10.4.5 in php.ini /ioncube_loader_lin_7.4.so, when I checked in error_log file, there is some error

Failed loading /usr/local/ioncube/ioncube_loader_lin_7.4.so: /usr/local/ioncube/ioncube_loader_lin_7.4.so: undefined symbol: file_globals

why getting error ?

thanks
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alastair



Joined: 23 Feb 2010
Posts: 407

PostPosted: Wed Dec 23, 2020 5:21 pm    Post subject: Reply with quote

Hi,

it is best to ask such questions in our Support Help Desk at https://support.ioncube.com

Anyway, the error looks to be an incompatibility in thread safety. You are probably running a thread-safe PHP but are trying to use a non-thread-safe loader (ioncube_loader_lin_7.4.so).

The thread-safe PHP 7.4 loader will be called ioncube_loader_lin_7.4_ts.so .
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Alastair

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wiseguysby



Joined: 23 Dec 2020
Posts: 3
Location: Indonesia

PostPosted: Wed Dec 23, 2020 5:44 pm    Post subject: Reply with quote

support already expired Embarassed thats why im asking here... I checked php was run without thread safe
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alastair



Joined: 23 Feb 2010
Posts: 407

PostPosted: Wed Dec 23, 2020 6:02 pm    Post subject: Reply with quote

Hi,

You should be able to create a ticket for the Loader Wizard or Sales departments and we will probably answer that despite you not being covered by support. Normally, however, you should simply renew your support plan which only costs $95 a year for Standard Support.

In your support ticket please attach the full phpinfo output for the server on which you are getting the error. Please attach that as a single HTML file and not a screenshot or similar.
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Alastair

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wiseguysby



Joined: 23 Dec 2020
Posts: 3
Location: Indonesia

PostPosted: Wed Dec 23, 2020 7:20 pm    Post subject: Reply with quote

Ok, thanks for your answer, I will do that.
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alastair



Joined: 23 Feb 2010
Posts: 407

PostPosted: Tue Dec 29, 2020 9:08 am    Post subject: Reply with quote

@wiseguysby

Are you still having problems with the ionCube Loader? I ask because you do not appear to have created a ticket in our Support Help Desk at https://support.ioncube.com
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Alastair

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