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licence problem

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altkimiadigital



Joined: 27 Dec 2018
Posts: 1

PostPosted: Thu Dec 27, 2018 9:13 pm    Post subject: licence problem Reply with quote

hi everyone.

About a year ago I sent a job to a company, I asked for the files of that job but at the time of mounting it marks the following error


Fatal error:
The encoded file /debug.php requires a license file.
The license file l/oportolic.php is not valid for this server. in Unknown on line 0

How can i fix this? Thank you
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alastair



Joined: 23 Feb 2010
Posts: 351

PostPosted: Wed Jan 02, 2019 10:21 am    Post subject: Reply with quote

Hi,

It is best to ask such questions in our Support Help Desk at https://support.ioncube.com

As the error suggests, it simply means that whatever restrictions were set in the license do not match those on the server on which the encoded files are running.

If you have encoded the files yourself then you should check the license restrictions you have set against the domain/IP address of the server. If you have set MAC address restrictions using the Cerberus edition then you should check the MAC address of the server.
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Alastair

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