[skartyk]

Hi,

We are having the xcart website in linux server (Centos 5.5), we have installed ioncube in the server few years ago.

But now our website is not loading quickly, it tooks 2 mins to load the website. So, while checking i have found that the below ioncube error.
---------------------------------------------------------------------
# php -v
Failed loading /usr/lib64/php/modules/ioncube_loader_lin_5.4_ts.so: /usr/lib64/php/modules/ioncube_loader_lin_5.4_ts.so: undefined symbol: core_globals_id
-----------------------------------------------------------------------

But ioncube loader files are available in the particular path and i have also replaced the new ioncube files in the path, but no luck.

Please help me to fix this issue.

[liaison]

A _ts Loader is for thread safe PHP, which your PHP build very likely is not. Use the non _ts Loader and also check that you have the correct Loader for your PHP version. If still stuck, ionCube support can offer further assistance in the helpdesk.
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Community Admin