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Ioncube loader showing error

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skartyk



Joined: 02 Apr 2015
Posts: 1
Location: India

PostPosted: Thu Apr 02, 2015 11:26 am    Post subject: Ioncube loader showing error Reply with quote

Hi,

We are having the xcart website in linux server (Centos 5.5), we have installed ioncube in the server few years ago.

But now our website is not loading quickly, it tooks 2 mins to load the website. So, while checking i have found that the below ioncube error.
---------------------------------------------------------------------
# php -v
Failed loading /usr/lib64/php/modules/ioncube_loader_lin_5.4_ts.so: /usr/lib64/php/modules/ioncube_loader_lin_5.4_ts.so: undefined symbol: core_globals_id
-----------------------------------------------------------------------

But ioncube loader files are available in the particular path and i have also replaced the new ioncube files in the path, but no luck.

Please help me to fix this issue.
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liaison
ionCube Support


Joined: 16 Dec 2004
Posts: 2788

PostPosted: Fri Apr 03, 2015 5:25 am    Post subject: Reply with quote

A _ts Loader is for thread safe PHP, which your PHP build very likely is not. Use the non _ts Loader and also check that you have the correct Loader for your PHP version. If still stuck, ionCube support can offer further assistance in the helpdesk.
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