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Post new topic   Reply to topic    ionCube Forum Index -> ionCube PHP Encoder

will I obtain a new license if my PC crashes ?

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giangy



Joined: 23 Jan 2006
Posts: 1

PostPosted: Mon Jan 23, 2006 7:45 pm    Post subject: will I obtain a new license if my PC crashes ? Reply with quote

hello,

just purchased the Encoder and I'm evaluating on which PC to install it. If I will have to purchase a new license when that PC eventually crashes for some reason then I should make my choice taking into account this possibility too.

so the question is: will I have to pay for a new license key if the PC where my licensed Encoder runs crashes ?
If not, what will be the procedure to get a new free license key ?

thanks
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liaison
ionCube Support


Joined: 16 Dec 2004
Posts: 2788

PostPosted: Mon Jan 23, 2006 9:04 pm    Post subject: Reply with quote

You won't have to purchase a new license. Crashes are relatively rare, even with Windows, and so it's unlikely that you'll have a problem anyway. Of coruse, if you purchase and have a problem a few days later, we could be forgiven for thinking that something is a bit suspect Smile Depending on circumstances, the only requirement may be that you keep the same computer name on the replacement machine.

The Encoder also has a great feature for deleting licenses, and that should always be used when making a planned move to a new machine. It's just a menu option on the old machine, and it creates a file to send to us that lets us easily free up an existing license for reassignment without any questions about the move, no need to keep the computer name the same etc.
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