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Ioncube installation question

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bonjurkes



Joined: 10 Jun 2006
Posts: 1

PostPosted: Sat Jun 10, 2006 3:40 pm    Post subject: Ioncube installation question Reply with quote

Hello,

I found a how to for installation for ioncube, i follow the steps and come to that step :

Then open it http://www.yourdomain.com/ioncube-install-assistant.php

and it told me to visit ioncube-loader-helper.php

and page appeared that saying the ioncube encoded files are not currently working correctly bla bla.

and i click i have permissions to edit php.ini

and it told me to edit /usr/local/Zend/etc/php.ini

but when i try to open that file from ssh with root access it is giving error as permission denied.


What is its reason and how can i solve it?

Can anyone help me please?
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liaison
ionCube Support


Joined: 16 Dec 2004
Posts: 2788

PostPosted: Sat Jun 10, 2006 6:26 pm    Post subject: Reply with quote

Rather than any ionCube issue, this sounds more like a Unix permissions error and the hosting provider is probably the best person to ask on that. If you are trying to login as root, note that some Unix systems are setup not to allow root logins, and instead you would login as your regular user ID, and then su or sudo from there.

If you're still stuck then please create a helpdesk ticket and in the ticket let us know more about what unix commands you were trying to run when you had permission denied.
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