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haaarams
Joined: 15 Apr 2013 Posts: 4
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Posted: Sat Nov 28, 2020 9:01 pm Post subject: Activation issue |
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i'm in PHP Encoder 10.20 and Windows 10 64bits.
When i try to encode a project, i'm told the Encoder is unlicensed.and the message:
***Please use the "Activate license" .... or use the "Generate License Request" .... etc ...
1/ i tried the first case ie "Activate option" , but i had the message: "Encoder license time mismatch" . Please activate new license with the --activate option
2/ i tried the second case , So i asked for a licenese file and i received the lic.txt license file.
but when i tried to istall it, i had the same message a the one i mentionned on the top of this mail.
What am i doing wrong.
Please help me.
Kind regards.
Haaarams |
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haaarams
Joined: 15 Apr 2013 Posts: 4
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Posted: Sun Nov 29, 2020 2:14 pm Post subject: Activation issue solution |
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Bellow, the answer of the Ioncube team, And it works! Thanks for the team.
Ok, this is a Windows issue caused by Windows update. We published information about it some months back.
Please do the following:
1. Quit the Encoder GUI if it is running.
2. Right-click on the Encoder GUI icon and go to "Run as administrator".
3. In the Encoder GUI go to "Help > Activate License".
After that you should quit and launch with default privileges and all should be fine.
Regards. |
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alastair
Joined: 23 Feb 2010 Posts: 405
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Posted: Tue Dec 01, 2020 9:31 am Post subject: |
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I see that we have managed to resolve this issue in our Support Help Desk for you,
Please always create a ticket in our Support Help Desk at https://support.ioncube.com if you are having any difficulty running the Encoder. _________________ Alastair
ionCube |
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