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Encode with latest Encoder for Loader 4.7

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nickpapoutsis



Joined: 07 May 2020
Posts: 3

PostPosted: Thu May 07, 2020 9:37 pm    Post subject: Encode with latest Encoder for Loader 4.7 Reply with quote

Hi,

A client's website uses PHP 5.4 and Loader 4.7

Is it possible to target that older Loader using the latest Encoder? So far I've been unsuccessful.
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alastair



Joined: 23 Feb 2010
Posts: 372

PostPosted: Fri May 08, 2020 8:26 am    Post subject: Reply with quote

Hi,

Ideally they would update their Loader but, if they cannot, then you will need to use "obsolete" (version Cool encoding.

To do that, in the Quickstart tab of the Project settings in the GUI please select "Obsolete (8.3)" as the Encoder version. You will also need to select 5.4 as the source language version.
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Alastair

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nickpapoutsis



Joined: 07 May 2020
Posts: 3

PostPosted: Fri May 08, 2020 9:01 am    Post subject: Reply with quote

alastair wrote:

To do that, in the Quickstart tab of the Project settings in the GUI please select "Obsolete (8.3)" as the Encoder version. You will also need to select 5.4 as the source language version.

I did that but it still didn't work. Any idea how to debug it?

FYI, I don't have direct access to the server but can request logs.
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alastair



Joined: 23 Feb 2010
Posts: 372

PostPosted: Fri May 08, 2020 1:12 pm    Post subject: Reply with quote

Hi,

It would be best if you created a ticket in our Support Help Desk at https://support.ioncube.com . Please attach the phpinfo() output from the server to the ticket as a single HTML file. Please also attach your encoding project file (.iep file). Finally, please also include any error messages displayed or logged when you run your encoded application on that server.
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Alastair

ionCube
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nickpapoutsis



Joined: 07 May 2020
Posts: 3

PostPosted: Fri May 08, 2020 8:50 pm    Post subject: Reply with quote

Looks like there was some PHP incompatibility and low memory issue not related to Ioncube.
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alastair



Joined: 23 Feb 2010
Posts: 372

PostPosted: Mon May 11, 2020 8:00 am    Post subject: Reply with quote

Hi,

Thanks for letting us know and I am pleased that you managed to resolve the problem.
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Alastair

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