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Windows Server 2002 - Faulting application

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intergames



Joined: 13 Feb 2019
Posts: 3

PostPosted: Wed Feb 13, 2019 8:39 am    Post subject: Windows Server 2002 - Faulting application Reply with quote

I have a problem with PHP 7.3.2 and loader 7.3 on Windows Server 2002.
Sometimes i receive a crash from php.exe and in Event Viewer i see that.

Any ideea what about?

On Windows 10 is working OK.


Code:
Faulting application name: php.exe, version: 7.3.2.0, time stamp: 0x5c5a14b1
Faulting module name: ioncube_loader_win_7.3.dll, version: 0.0.0.0, time stamp: 0x5c2d0107
Exception code: 0xc0000005
Fault offset: 0x0000000000088277
Faulting process id: 0x109c
Faulting application start time: 0x01d4c2c148b51d9e
Faulting application path: C:\php\php-7\php.exe
Faulting module path: C:\php\php-7\ext\ioncube_loader_win_7.3.dll
Report Id: 86887a79-2eb4-11e9-80ef-00505604008f
Faulting package full name:
Faulting package-relative application ID:
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alastair



Joined: 23 Feb 2010
Posts: 372

PostPosted: Wed Feb 13, 2019 9:52 am    Post subject: Reply with quote

Hi,

Please would you create a support ticket in our Support Help Desk at https://support.ioncube.com

Please attach to the ticket the full phpinfo() output from the server as a single HTML file.
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Alastair

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intergames



Joined: 13 Feb 2019
Posts: 3

PostPosted: Wed Feb 13, 2019 9:54 am    Post subject: Reply with quote

Your support has expired. Please click for renewal.
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alastair



Joined: 23 Feb 2010
Posts: 372

PostPosted: Wed Feb 13, 2019 10:08 am    Post subject: Reply with quote

Hi,

You should be able to create a ticket for the "Sales" department even if your support has expired. Please include details of the crash and the phpinfo() in that ticket.
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Alastair

ionCube
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intergames



Joined: 13 Feb 2019
Posts: 3

PostPosted: Wed Feb 13, 2019 10:40 am    Post subject: Reply with quote

Ah, i see. I submited. Thanks.
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grnathan



Joined: 19 Mar 2019
Posts: 3
Location: Auckland, New Zealand

PostPosted: Tue Mar 19, 2019 3:55 am    Post subject: Reply with quote

I have the same fault on a newly built Windows Server 2012 R2 system. I have opened a support ticket already, but if this problem has been solved for one person in the forums already, I hope that some technical troubleshooting can be done here rather than referring all support requests over to the "walled garden" of the support channel.
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