ionCube Logo
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 


 
Post new topic   Reply to topic    ionCube Forum Index -> ionCube Loader

Customize error message

Author Message
pmarsilio



Joined: 09 Jul 2015
Posts: 2

PostPosted: Thu Jul 09, 2015 9:45 am    Post subject: Customize error message Reply with quote

Hi,

I use ioncube loader in several customers that use diferent hosting.

Sometime it happens that the hosting change the php version or ioncube version and my cutomer get this error or similar.

************
Site error: the file C:\wamp\www\groupjoom301\administrator\components\com_webemus\helpers\LicenseHelper.class.php requires the ionCube PHP Loader ioncube_loader_win_5.3.dll to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.
************
I undestand the error and I know what to do to repair it but in the meanwhile the customer get angry because of a white screen with an ugly message.

Is there a way I can customize this error screen, to show the client logo and a message like "we are doing manteninace to the web, come back soon"

Thanks
Back to top
View user's profile Send private message
alastair



Joined: 23 Feb 2010
Posts: 407

PostPosted: Thu Jul 09, 2015 11:31 am    Post subject: Reply with quote

Hi,

It is best to ask such questions in our Support Help Desk at http://support.ioncube.com

If you have the standalone ionCube Encoder you can customise both the message produced and the action taken when the loader is not installed. However, that functionality is not available with the online Encoder.

If you need further details then please raise a ticket in our Help Desk.
_________________
Alastair

ionCube
Back to top
View user's profile Send private message
pmarsilio



Joined: 09 Jul 2015
Posts: 2

PostPosted: Thu Jul 09, 2015 11:56 am    Post subject: Reply with quote

Thanks I will do as you say
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    ionCube Forum Index -> ionCube Loader All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum