I see that you have created a support ticket about this and hopefully we should be able to resolve the issue for you there.
I see from your support ticket that you have used our Loader Wizard and have managed to get the Loader installed when PHP is run via the web.
However, as one of my colleagues has said in the ticket, if PHP is run via the command line, which will be the case with cron jobs, then a different set of configuration files will be used by PHP and that is likely why the Loader is not shown as installed in that case. We will follow up in the ticket about that. _________________ Alastair
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