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Post new topic   This topic is locked: you cannot edit posts or make replies.    ionCube Forum Index -> ionCube Loader

iocCube Problem on Godaddy Shared Host

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mcmuney



Joined: 13 Mar 2008
Posts: 4

PostPosted: Thu Mar 13, 2008 1:02 am    Post subject: iocCube Problem on Godaddy Shared Host Reply with quote

My site was functioning fine until this afternoon when I saw this error:

Code:
Site error: the file /home/content/m/c/m/mcmuney/html/gossip/wp-content/plugins/auto-blogster/auto-blogster.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.


This is what I see using the helper:

Code:
Testing Server
Testing whether your system supports run-time loading...


Looking for Loader 'ioncube_loader_lin_5.2.so'

Extensions Dir: . (/home/content/m/c/m/mcmuney/html/gossip/wp-content/plugins/auto-blogster/ioncube)
Relative Path: /../../../../../../../../../../../../home/content/m/c/m/mcmuney/html/gossip/wp-content/plugins/auto-blogster/ioncube/

Results
Run-time loading should be possible on your system but no suitable Loader was found.

Instructions
The Linux Loader for PHP 5.2 releases is required.


Any way to make the site work again?
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srm07



Joined: 13 Mar 2008
Posts: 2

PostPosted: Thu Mar 13, 2008 2:20 am    Post subject: Reply with quote

Same thing happened with me. Godaddy. Same exact problem. I was on the phone with them for 1.5 hours just now.

After hearing them say, "We do not support Ioncube" 50x and how they were "surprised" it worked before at the same time implying that they actually didn't believe me that it worked before - they may "bend" the rules and maybe help me out tommorrow. They'll call me back.

WTF? Is this real? My site is dead atm. Thousands spent on seo, traditional marketing, are going poooooooooooooooooooof.

Is there a way to get our sites up please?
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mcmuney



Joined: 13 Mar 2008
Posts: 4

PostPosted: Thu Mar 13, 2008 2:25 am    Post subject: Reply with quote

They told me the same thing. It's weird, but something is triggering that problem. I have 3 sites using ionCube and when it happened the first time, I had to switch to a new server. But the funny thing is that, my 3rd site is new and is being added to the same server where the previous one stopped working, but the new one is working. How strange is that?

Their support told me the exact same thing. Let me know what happens. I'd recommend using a redirect script so you don't lose all that traffic.
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srm07



Joined: 13 Mar 2008
Posts: 2

PostPosted: Thu Mar 13, 2008 4:35 am    Post subject: Reply with quote

Downgrade to php 4 if you can. It fixes it once you upload 4.x loaders.
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mcmuney



Joined: 13 Mar 2008
Posts: 4

PostPosted: Thu Mar 13, 2008 5:29 am    Post subject: Reply with quote

srm07 wrote:
Downgrade to php 4 if you can. It fixes it once you upload 4.x loaders.


I'm already on php 4.x. Any other suggestions?
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JodieR



Joined: 06 Mar 2008
Posts: 6

PostPosted: Thu Mar 13, 2008 11:38 am    Post subject: Reply with quote

I just posted a solution for you here:

http://forum.ioncube.com/viewtopic.php?p=4326#4326

and I've just noticed that you're using php4 so I will have to alter the name of the saved file for you.

eg
for php4 file should be saved as php.ini
for php5 file should be saved as php5.ini

btw... godaddy didn't respond to my support request until several days later, and their response was... we checked your site and it seems that you've got it working. Yeah... no thanks to them LOL.. I thought that was a hilarious response! Rolling Eyes
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edmattson



Joined: 05 Aug 2008
Posts: 1

PostPosted: Tue Aug 05, 2008 1:00 am    Post subject: Godaddy Ioncube loader Reply with quote

If this might help anyone-
I was able to successfully load the Ioncube loader to a sight where I used php 4.x- but was having problems loading it to a new shared server running PHP 5x-

http://help.godaddy.com/topic/423/article/1467 this help topic might be usefull-

I added this to a php5.ini - created in notepad and uploaded to my site root -

extension_dir = ./
zend_extension = /YOUR SITE ROOT/ioncube/ioncube_loader_lin_5.2.so
[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-2.5.7
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-2.5.7
zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so


Hopes this helps -
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internut



Joined: 18 Jul 2006
Posts: 28

PostPosted: Mon Aug 25, 2008 6:58 pm    Post subject: Reply with quote

GoDaddy support will tell you one thing like ioncube is not supported. Though I've gotten it running several times after they say no.

A local php.ini can be used when using PHP v4

A local php5.ini can be used when PHP 5 is enabled.

I've gotten the loader with php5.ini using the following:

register_globals = off
allow_url_fopen = off

expose_php = Off
max_input_time = 60
variables_order = "EGPCS"
extension_dir = ./
upload_tmp_dir = /tmp
precision = 12
SMTP = relay-hosting.secureserver.net
url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=,fieldset="

zend_extension=/path/to/folder/html/ioncube/ioncube_loader_lin_5.2.so

[Zend]
zend_extension=/usr/local/zo/ZendExtensionManager.so
zend_extension=/usr/local/zo/4_3/ZendOptimizer.so
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andimullaraj



Joined: 17 Dec 2008
Posts: 1

PostPosted: Wed Dec 17, 2008 11:35 pm    Post subject: Re: Godaddy Ioncube loader Reply with quote

edmattson wrote:
If this might help anyone-
I was able to successfully load the Ioncube loader to a sight where I used php 4.x- but was having problems loading it to a new shared server running PHP 5x-

http://help.godaddy.com/topic/423/article/1467 this help topic might be usefull-

I added this to a php5.ini - created in notepad and uploaded to my site root -

extension_dir = ./
zend_extension = /YOUR SITE ROOT/ioncube/ioncube_loader_lin_5.2.so
[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-2.5.7
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-2.5.7
zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so


Hopes this helps -


Hi everybody, I had the same issues with godaddy and after having spent hrs of head scratching, read and tried ed's solution -- which worked flawlessly and saved my day. Just to say thanks.
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powerPT



Joined: 25 Feb 2009
Posts: 1
Location: Portugal

PostPosted: Wed Feb 25, 2009 2:38 am    Post subject: Reply with quote

I tell you my "story":

I follow some tips to install the ioncube loader, I visited many websites but nothing give me a right solution.

I did some issues but the right solution to php5 is:
- create a php5.ini file in your root folder
- put the loading before zend "calls" like internut post (this is very important, if you donīt do you got the "Server Error" information!
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nick
ionCube Support


Joined: 16 Dec 2004
Posts: 2058

PostPosted: Sun Mar 01, 2009 4:02 pm    Post subject: Reply with quote

Thanks for adding your comments powerPT, and in our own documentation we also say that the Loader should be added before any other zend_extension entries.
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rainbow2009



Joined: 06 May 2009
Posts: 1

PostPosted: Wed May 06, 2009 1:57 am    Post subject: Reply with quote

pret auto
thanks it's a great tip Very Happy Wink
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singeroi



Joined: 07 May 2009
Posts: 1

PostPosted: Thu May 07, 2009 10:26 am    Post subject: Reply with quote

what can you expect from godaddy anyway check out http://nodaddy.com
just had same problem.
pret personnel
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mglmstr



Joined: 07 May 2009
Posts: 2

PostPosted: Thu May 07, 2009 10:56 am    Post subject: Reply with quote

Issue similar... I think I got the loader to load, but it's not loading.. If that makes any sense. LOL Here's my error message.

Testing Server
Testing whether your system supports run-time loading...


Looking for Loader 'ioncube_loader_lin_5.2.so'

Extensions Dir: /usr/lib/php/modules (NOT FOUND)


Results
The directory set for the extension_dir entry in the php.ini file may not exist, and run time loading will not be possible.

Instructions
Please ask your hosting provider or system administrator to create the directory

/usr/lib/php/modules

ensuring that it is accessible by the web server software. They do not need to restart the server. Then rerun this script. As an alternative, your host could install the Loader in the php.ini file.

    I've tried multiple things here:
    I made that directory in my hosting account.
    I've put php5.ini files in multiple directories
    I put the ioncube loader file in these directories
    I've seen where this is being referenced in the PHP5.ini file and have changed it to multiple things... ".\" etc.

I've also added the Zend stuff posted above in the PHP5.ini file but I get the same error.

ioncube directory is .... amember/ioncube

I guess my biggest question has to do with this darn directory and if there should be other files in there.

I'm somewhat of a newb to web development, but I am a tech person.

All help is appreciated... I really need to get this going...
Here's links to my error message and php5.ini file.
http://www.holdemmanagertraining.com/amember/ioncube/ioncube-loader-helper.php?page=rtl-tester

http://www.holdemmanagertraining.com/php5.ini

Thanks
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nick
ionCube Support


Joined: 16 Dec 2004
Posts: 2058

PostPosted: Thu May 07, 2009 4:46 pm    Post subject: Reply with quote

You're almost there but you have an invalid path in the php5.ini file. You must use a full system path, which is probably going to be:

/home/content/m/g/l/mglmstr/html/amember/ioncube/ioncube_loader_lin_5.2.so

If you're still stuck please create a ticket.
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