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license problems....

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hansmeiser



Joined: 19 Jan 2008
Posts: 1

PostPosted: Sat Jan 19, 2008 6:27 pm    Post subject: license problems.... Reply with quote

hi,

my pc changed and i need an updated license.
even on my pc where the license was initially generated for, the license does not work anymore (configuration and system of the machine has changed).

what to do?

thanks,
hans
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liaison
ionCube Support


Joined: 16 Dec 2004
Posts: 2757

PostPosted: Sun Jan 20, 2008 12:18 am    Post subject: Reply with quote

HI Hans

Generate a new license license request file on the new machine and send the licreq file to licenses and they should be able to process that. Also, please ensure that you remove IPF from the old machine as you will no longer be licensed to use it there once a new machine has been licensed.
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