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ionCube Loader suddenly not working after apache update

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reservist09



Joined: 18 Jun 2016
Posts: 2

PostPosted: Sat Jun 18, 2016 3:49 pm    Post subject: ionCube Loader suddenly not working after apache update Reply with quote

Hey guys,

I'm desperate. We've got a xt:commerce 4 webshop running until the last 24 hours - then 1&1 updated apache from 2.2 to 2.4. Since then the webshop only shows a white page on all pages and the loader-wizard.php says that the loader 'is not currently installed successfully'. The error message only says: 'The following problem has been found with the ionCube Loader installation: You have the wrong loader for your operating system, .'. We're using PHP 5.4 (5.4.45) and everthing worked out fine with the '/ioncube/ioncube_loader_lin_5.4.so' string in the php.ini file for a long, long time. Nobody has touched any file or directory at all.

Are you familiar with problems according to apache updates? Any kind of idea what's going on?

Thank you very much and best regards from germany!

- reservist09
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reservist09



Joined: 18 Jun 2016
Posts: 2

PostPosted: Sat Jun 18, 2016 10:12 pm    Post subject: Server architecture changed Reply with quote

If someone's searching for the same issue: 1&1 seems to have changed the server architecture of their managed servers from 32 to 64-bit. After installing the 64-bit linux version of ionCube everything worked out fine.

Sorry for the circs!
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liaison
ionCube Support


Joined: 16 Dec 2004
Posts: 2757

PostPosted: Sat Jun 18, 2016 11:46 pm    Post subject: Reply with quote

No problem, and good job for sorting it.
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